Online therapy in Ontario.
Last updated October 16, 2026
Online sessions are by video on Jane, the same site you book on, from anywhere in Ontario (outside Ontario?). They're 50 minutes and $125, the same as in person, and they're with me, Dennis Liu, Registered Psychotherapist (Qualifying).
How do I join a session?
Sessions run on Jane's own video, not Zoom, right in your web browser. Jane doesn't record or store the calls.1 Jane emails you a link 30 minutes before your session,2 and most people join from there:
- Open the email and tap Join video call.
The reminder email - Tap I consent, then allow your camera and microphone.
The consent page - If it's your first time, run the quick test.
- Enter the waiting room. I'll bring you in at your session time.
No email? Sign in to your Jane account, open Upcoming Appointments and tap Begin. It shows up 30 minutes before your session.2
Common questions.
Dennis LiuCurrently accepting new clientsIs online therapy as good as in person?
Another found the connection with your therapist may feel a little weaker on video, even though symptoms improved about as much.6
If a lot of your life already happens on a screen, talking on one may feel more natural than you'd expect.
Why do people choose online?
No commute. You can have your session from home, on a lunch break or right after work, which can make it easier to fit in and to keep private.
No private room at home? Some people use their parked car.
What do I need?
A phone, tablet or computer with a camera and microphone, and an up-to-date web browser.
A steady internet connection. Jane suggests 15 Mbps or faster.2
A private spot where you can talk freely. Headphones help.
Do I have to keep my camera on?
No. You can turn your camera off in Jane's video, and some clients prefer that. You can also switch to a phone call if you'd rather not be on camera, or if the wifi isn't great.
What if the connection drops?
It happens. Rejoin from the same link, and I'll wait for you in the room. If you can't get back in, or the video keeps cutting out, I may call you instead. My call may show as a blocked number, so please pick up.
Can we talk by phone instead?
Yes. Sessions can also be by phone, or in person in Richmond Hill. Your free 20-minute consultation is by phone or video, whichever you pick when you book.
What if I'm travelling?
What if I live in another province?
Possibly. Book a free consultation and tell me where you live at the start of the call. Each province has its own rules, so I'll check whether I can work with you there.8 If I can't, I'll refer you to someone who can.
Ask another question
Fees, receipts and cancelling: see Fees and insurance.
Sources
- Jane, "Telehealth Appointments and Privacy Laws".
- Jane, "How to Join Your Telehealth Appointment (For Clients)".
- Fernandez, E., et al. (2021). Live psychotherapy by video versus in-person: A meta-analysis of efficacy and its relationship to types and targets of treatment. Clinical Psychology & Psychotherapy, 28(6), 1535–1549.
- Batastini, A. B., et al. (2021). Are videoconferenced mental and behavioral health services just as good as in-person? A meta-analysis of a fast-growing practice. Clinical Psychology Review, 83, 101944.
- Giovanetti, A. K., et al. (2022). Teletherapy versus in-person psychotherapy for depression: A meta-analysis of randomized controlled trials. Telemedicine and e-Health, 28(8), 1077–1089.
- Norwood, C., et al. (2018). Working alliance and outcome effectiveness in videoconferencing psychotherapy: A systematic review and noninferiority meta-analysis. Clinical Psychology & Psychotherapy, 25(6), 797–808.
- CRPO, Electronic Practice Guideline (amended December 12, 2024), "Services where a client is located in another jurisdiction"; CRPO Practice Standard 3.4 Electronic Practice, 3.4.5.
- CRPO, "Out of Province: I practise in Ontario but have a client outside of Ontario who wants to work with me"; CCPA, "Inter-Provincial Practice".